REFUND & CANCELLATION POLICY

OMNIMATIK LLC

Effective Date: October 23, 2026
Website: https://www.omnimatik.net
Email: properties@omnimatik.net
Telephone: (858) 398-1517
Business Location: San Diego, California, United States

1. Introduction

OMNIMATIK LLC ("OMNIMATIK," "Company," "we," "us," or "our") is committed to fair and transparent business practices.

This Refund and Cancellation Policy explains how requests for cancellations, refunds, billing adjustments, and service-related payment disputes are handled.

Our objective is to maintain responsible financial practices while treating clients fairly and complying with applicable federal and California consumer protection laws.

This Policy applies to services purchased directly from OMNIMATIK LLC, except where a separate written agreement or applicable law establishes different requirements.

2. General Refund Policy

Refund eligibility depends on the nature of the purchased service, whether work has begun, the amount of work completed, and any applicable written agreement.

OMNIMATIK LLC will evaluate eligible refund requests fairly and in accordance with the following principles:

• Fees for services canceled before work begins are generally refundable in full.

• When services have partially been performed, clients may receive refunds for unearned or unused service fees.

• Properly disclosed fees for services already completed are generally nonrefundable, except where required by law or applicable agreement.

• Duplicate payments, unauthorized charges, and confirmed billing errors will be corrected appropriately.

• Refunds required by applicable law will be honored regardless of other provisions in this Policy.

3. Cancellation Before Services Begin

Clients who cancel a service before OMNIMATIK LLC begins performing the agreed work are eligible for a full refund of prepaid service fees.

To request cancellation, clients should contact:

properties@omnimatik.net

Cancellation requests should include the client's name, service description, and any applicable invoice or booking reference.

Fees held in trust, refundable deposits, and funds belonging to third parties are governed by the applicable agreement and relevant law.

4. Cancellation After Services Begin

If a client cancels after work has commenced, the refund will generally be calculated based on the portion of the service that has not been completed.

OMNIMATIK LLC may retain compensation for documented, authorized services performed before the effective cancellation date.

Any applicable third-party charges or other expenses must be handled according to their prior disclosure, contractual authorization, and applicable law.

The Company will provide a reasonable explanation of applicable charges upon request.

5. Completed Services

Fees for services that have been fully performed are generally nonrefundable.

Examples may include completed consultations, delivered reports, or other agreed-upon professional deliverables.

This provision does not eliminate remedies for services that were not provided as agreed, unauthorized charges, material misrepresentations, or other circumstances in which a refund or remedy is legally required.

6. Consultation Cancellations and Rescheduling

Clients who schedule consultations are encouraged to notify OMNIMATIK LLC as early as possible if they need to cancel or reschedule.

Unless different terms were clearly disclosed and accepted before booking:

• Consultations canceled before work begins qualify for a refund of prepaid consultation fees.

• Rescheduling may be accommodated based on availability.

• Fees for consultations already completed are generally nonrefundable.

• No-show charges or late-cancellation fees will apply only when clearly disclosed and agreed upon before booking and legally permitted.

7. Ongoing Services and Contractual Agreements

Ongoing property consulting, owner-support, or other recurring services may be governed by a separate written agreement.

Such agreements may specify:

• Billing cycles

• Notice requirements

• Service termination procedures

• Earned compensation

• Refundable balances

• Authorized expenses

• Responsibilities following termination

Where a valid written agreement establishes specific cancellation or refund procedures, those provisions will generally govern the covered services, subject to applicable law.

OMNIMATIK LLC will not retain client funds or impose fees in violation of governing law.

8. Automatic Renewals and Subscriptions

If OMNIMATIK LLC offers an automatically renewing consumer service or subscription, the Company will provide the disclosures, consent procedures, reminders, and cancellation methods required by applicable law.

Cancellation of an automatic renewal will stop future recurring charges in accordance with applicable law and the disclosed terms.

Refunds of previously billed amounts will be evaluated according to this Policy, applicable agreements, and legal requirements.

Cancellation rights provided by law are not restricted by this Policy.

9. Company-Initiated Cancellations

If OMNIMATIK LLC cancels a prepaid service before any work has been performed, the client will receive a full refund of the applicable service fees.

If the Company discontinues a service after partial performance, the client will generally receive a refund for the unperformed portion of the prepaid service.

Any additional obligations established by applicable law or a written agreement will be honored.

10. Duplicate Charges and Billing Errors

Clients who believe they have been charged incorrectly should contact OMNIMATIK LLC promptly.

Examples include:

• Duplicate payments

• Incorrect invoice amounts

• Charges inconsistent with accepted service terms

• Payments applied to the wrong account

• Unauthorized or unrecognized transactions

Upon confirmation of an error, OMNIMATIK LLC will take appropriate corrective action, which may include a refund or billing adjustment.

11. Refund Request Procedure

To request a refund, submit an email to:

properties@omnimatik.net

Subject: Refund Request — OMNIMATIK LLC

Please include:

1. Your full name.

2. Your contact email address.

3. The service or transaction involved.

4. The payment date and amount.

5. The invoice or booking reference, if available.

6. A brief explanation of the refund request.

7. Any relevant supporting documentation.

Do not send complete payment card numbers, account passwords, or other sensitive financial credentials by ordinary email.

12. Review and Processing

OMNIMATIK LLC aims to acknowledge refund requests within five business days.

After receiving the information reasonably necessary to evaluate the request, the Company will seek to provide a decision within ten business days.

Requests requiring additional documentation, third-party review, or legal evaluation may require additional time.

When a refund is approved, OMNIMATIK LLC will generally initiate it within ten business days, unless a shorter deadline is required by law.

The timing of funds becoming available may depend on the financial institution or payment provider.

These administrative targets do not extend or replace any mandatory legal deadlines.

13. Refund Methods

Approved refunds will generally be issued to the original payment method when reasonably available and appropriate.

Alternative refund arrangements may be used when necessary and legally permitted.

The Company will not require clients to pay an additional fee solely to receive a refund owed to them.

14. Third-Party Charges

Some services may involve external providers, contractors, payment processors, or other independent businesses.

Any charges associated with third-party services must be disclosed and authorized as required before being passed to the client.

Third-party refund conditions may affect whether particular authorized expenses are recoverable.

OMNIMATIK LLC will not characterize an expense as nonrefundable solely because it was paid to a third party if applicable law or the governing agreement requires otherwise.

15. Property-Related Deposits and Client Funds

This general Refund and Cancellation Policy does not replace the legal requirements governing residential security deposits, real estate trust funds, rental payments, earnest money, or other regulated client funds.

Where OMNIMATIK LLC or an appropriately authorized professional handles such funds, their collection, accounting, disbursement, and return must comply with applicable law and the relevant agreements.

Residential security deposits are not ordinary service fees and are subject to separate statutory requirements.

16. Payment Disputes

Clients are encouraged to contact OMNIMATIK LLC to resolve billing concerns directly.

However, nothing in this Policy prevents a client from exercising lawful rights to dispute charges through their financial institution, payment card issuer, regulator, or court.

The Company will cooperate with legitimate dispute-resolution procedures as required by applicable law.

17. Exceptions and Legal Rights

Refund eligibility may vary based on the type of service, applicable written agreement, and legal requirements.

Nothing in this Policy excludes or limits rights that cannot lawfully be waived, including applicable cancellation, refund, consumer protection, and contractual remedies.

Where a provision of this Policy conflicts with mandatory law, applicable law controls.

18. Changes to This Policy

OMNIMATIK LLC may revise this Refund and Cancellation Policy to reflect changes in business operations, service offerings, payment procedures, or legal requirements.

Updates will be published on our website with a revised effective date.

Changes will not retroactively eliminate accrued rights or alter existing contractual obligations where prohibited by law.

19. Contact Information

Questions about cancellations, payments, refunds, or billing adjustments may be directed to:

OMNIMATIK LLC
San Diego, California, United States

Email: properties@omnimatik.net
Telephone: (858) 398-1517
Website: https://www.omnimatik.net

OMNIMATIK LLC
Your Property. Our Priority.

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